When it comes to Contact Centers, ILANZ has been present all along to give you the right kind of solution for handling volume calls in a call center environment. With contact centers, the focus is no longer on voice as traditionally was but our expertise brings to you various connectors to handle calls from different kinds of media as below: –
Motion Bull is an automated outbound dialer that helps you to increase productivity and maximise the Agents talk time thanks to the Preview, Power, Progressive or Predictive dialing. Your agent will no more waste time manually dialing numbers and waiting for an answer! The Dialer can be used for several kind of applications, like Call Back applications, Booking reminders, Automatic Surveys, Tele-selling, Telemarketing and more...
Copyright © 2022 Ilanz. All rights reserved